77bed Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 77bed ("the Platform", "we", "us", "our") collects, uses, stores, and discloses personal information obtained from individuals ("Player", "User", "you") who register for an account, access, or otherwise interact with the 77bed platform at https://77bed.onl. This Policy forms part of the overall agreement between you and 77bed and should be read alongside the Terms and Conditions.

By using 77bed, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you should not use the platform and should contact us to arrange closure of your account.

2. Information We Collect

77bed collects personal information through the registration process, your use of the platform, and through automated technical means. The categories of information we collect are described below.

77bed does not collect sensitive personal data such as racial origin, political opinions, religious beliefs, genetic data, or biometric data unless strictly required for identity verification under applicable law. When such data is required, it is handled with the highest level of care and permanently deleted once verification is complete.

3. How We Use Your Information

77bed processes your personal data only for specific, identified purposes. We do not use your data for any purpose incompatible with those listed below, and we do not engage in automated decision-making that produces legal effects without human review.

• Account creation and management: to register your account, verify your identity via KYC, and maintain the security of your login credentials and account balance.
• Payment processing: to process deposits via bKash, Nagad, Rocket, or other supported payment methods, and to process withdrawal requests back to your registered wallet.
• Platform operation and improvement: to run gaming and sports betting features, detect and prevent fraud, investigate suspicious activity, and improve platform performance and user experience.
• Responsible gaming compliance: to monitor gaming activity for indicators of problem gambling, apply account limits and self-exclusion settings, and fulfil our responsible gaming obligations.
• Legal and regulatory compliance: to comply with applicable anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and any other legal obligations that apply to the operation of 77bed.
• Customer support: to respond to enquiries, resolve disputes, investigate complaints, and communicate important account-related notices such as security alerts or policy updates.

77bed does not use your personal data for targeted advertising, commercial profiling, or data enrichment for external parties. If we intend to use your data for a new materially different purpose, we will notify you and obtain your consent before doing so.

4. Legal Basis for Processing

77bed processes personal data only where a valid legal basis exists. The applicable legal bases are as follows.

• Contractual necessity: processing required to perform our obligations under the Terms and Conditions, including account management, payment processing, and game service delivery.
• Legal obligation: processing required to comply with applicable laws and regulations, including AML, KYC, and tax reporting obligations.
• Legitimate interests: processing necessary for the legitimate interests of 77bed, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by your rights.
• Consent: where we have requested and received your explicit consent for a specific processing activity, such as sending promotional communications. You may withdraw consent at any time by contacting us.

5. Sharing Your Information

77bed does not sell, rent, or trade your personal data. We may share your information with third parties only in the following limited circumstances.

• Payment processors: we share the minimum necessary financial data with payment partners (bKash, Nagad, Rocket, Visa, Mastercard) to process deposits and withdrawals. These partners operate under their own privacy policies and applicable financial regulations.
• Game providers: studios such as Pragmatic Play, Evolution Gaming, and Spribe may receive technical session data necessary to deliver their games. These providers do not receive your full identity or payment data.
• Legal and regulatory authorities: we may disclose your personal data to government bodies, law enforcement, regulators, or courts where required by applicable law, court order, or regulatory direction, including for AML reporting.
• Service providers: companies providing hosting, analytics, fraud detection, or customer support services to 77bed under strict data processing agreements that prohibit using your data for any purpose other than the contracted service.

6. Cookies and Tracking Technologies

77bed uses cookies and similar tracking technologies to operate the platform, maintain your session state, and collect aggregated analytics data. We use three categories of cookies, described below.

77bed does not use third-party advertising cookies, social media tracking pixels, or any cookie technology that allows external companies to profile your browsing behaviour across other websites. You may manage cookie preferences through your browser settings; however, disabling essential cookies will prevent the platform from functioning correctly.

7. Data Retention

77bed retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. Active account data is retained for the lifetime of the account. Financial transaction records are retained for a minimum of five (5) years following the transaction date in accordance with anti-money laundering record-keeping obligations. KYC verification documents are retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.

When personal data is no longer required, 77bed will securely delete or anonymise it using industry-standard data disposal procedures. If you request deletion of your account and associated data, 77bed will process that request within thirty (30) days subject to any overriding legal retention obligations.

8. Your Rights

As a 77bed user, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right of access: you may request a copy of the personal data 77bed holds about you, together with information about the purposes for which it is processed and the categories of recipients to whom it has been disclosed.
• Right of rectification: you may request correction of any inaccurate or incomplete personal data. Some corrections can be made directly within your account settings; others may require identity verification before being processed.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose collected, where you have withdrawn consent, or where data has been unlawfully processed. This right is subject to overriding legal retention obligations.
• Right to restriction of processing: you may request that 77bed restricts processing of your personal data in certain circumstances — for example, while the accuracy of data is being verified following a rectification request.
• Right to object: where 77bed processes your data on the basis of legitimate interests, you have the right to object. 77bed will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.

77bed will respond to all data rights requests within thirty (30) days of receipt. In complex cases we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason within the initial thirty-day window.

9. Security Measures

77bed implements technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security practices include SSL/TLS encryption for all data in transit; encrypted storage of sensitive fields including passwords and financial identifiers; strict access controls ensuring only authorised personnel with a legitimate need can access personal data; regular security reviews and penetration testing of platform infrastructure; and incident response procedures that include notifying affected users in the event of a confirmed data breach.

While 77bed takes all reasonable steps to safeguard your personal data, no internet-based system is completely immune to security risks. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

10. Third-Party Links and Services

The 77bed platform may reference third-party payment providers and game studios whose services form part of the 77bed experience. These third parties operate independently and are governed by their own privacy policies. 77bed is not responsible for the privacy practices, content, or data handling of any third party, and we encourage you to review the privacy policies of any third-party service you use in connection with 77bed.

11. Minors and Age Restrictions

The 77bed platform is strictly intended for adults aged 21 and above. 77bed does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 — whether through a false age declaration at registration or any other means — we will immediately suspend the relevant account, delete the associated personal data, and void any transactions conducted by that account. If you believe a minor has registered an account with 77bed, please notify us immediately at [email protected].

12. Changes to This Privacy Policy

77bed reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes to this Policy, we will update the 'Last Updated' date shown at the top of this page and, where reasonably practicable, notify registered users via email or an in-platform notification.

Your continued use of 77bed after any such changes constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically. If you have any concerns about changes to this Policy, please contact us before continuing to use the platform.

13. Contact and Data Enquiries

For all privacy-related questions, data subject rights requests, or complaints regarding 77bed's handling of your personal data, please contact our support team using the email address below. All requests will be acknowledged within twenty-four (24) hours and handled with full confidentiality.